More about us

We know busy professionals want someone to help make work easier. Ask us about our comprehensive suite of IT services for your small business.

  • Business Type
  • MSP (Managed Service Provider)
  • Consultant
  • Solution Types
  • Cyber Security
  • On prem devices Storage and Servers
  • Industries Supported
  • Other
  • Education

Dell Pro Desk Solutions

This brochure highlights how the Dell Pro Dock WD25 supports up to 4 displays while delivering 100W of power to your laptop. Download the brochure to explore how Dell technologies and The Critical Update inc help simplify multi-display workspaces with a single dock.

The Strategic CIO's Generative AI Playbook

AI adoption doesn't succeed with access alone. "The Strategic CIO's Generative AI Playbook" eBook shows how you can build the skills, workflows, and leadership alignment needed to make AI part of daily work. For practical guidance on building AI skills and driving adoption across teams, download the eBook by filling out the form.

Transitioning from Windows 10: A Strategic Guide

With Windows 10 support ending, delaying your upgrade could mean higher security risks, more downtime, and painful management headaches. The eBook, "Transitioning from Windows 10: A Strategic Guide," outlines four compelling reasons to move to Windows 11 Pro PCs with Intel vPro® now, including built-in protection, AI-enhanced productivity, and cost-effective deployment. Download your copy, then contact The Critical Update inc to map out your upgrade plan.

Data Security Index

This report shows how other organizations are strengthening protection and governance. With a unified Microsoft Security approach delivered by The Critical Update inc, you will see improved visibility across environments and stronger data protection to enable responsible AI. To get data-driven insight into secure AI adoption, download the report by completing the form.

Crash Course in Microsoft Purview

Managing data security, governance, and compliance across multiple clouds can quickly become complex. This Microsoft eBook shows how a unified platform helps you discover, classify, and protect sensitive data across your environment. For practical guidance on strengthening data protection and compliance, download the eBook by filling out the form.

Dell Pro 1416 AMD Final Product Brochure

This brochure highlights Dell Pro 14 and 16 laptops designed for strong everyday productivity in a modern, professional design. Download the brochure to see how Dell technologies and The Critical Update inc help support reliable performance for today's workstyles.

The Strategic CIO's Generative AI Playbook

AI is evolving fast, and CIOs need a practical framework to guide transformation. 'The Strategic CIO's Generative AI Playbook' simplifies the journey with actionable steps to align business and IT, build readiness, and accelerate impact. Complete this short form to download your free copy for guidance on building a business‑first AI strategy that turns complexity into momentum.

Right side of risk | Windows 11 Pro and Intel

When Windows 10 support ends, devices that aren't upgraded will stop receiving security and feature updates, creating risks that you can't afford. This video shows how Windows 11 Pro PCs with Intel vPro® deliver advanced security, AI-enhanced productivity, and simplified IT management — helping organizations stay protected and productive long term. Watch the video and contact The Critical Update inc to start planning your upgrade.

Stay ahead of digital attacks with Microsoft Security

Stop attacks before they disrupt your business. Delivered by The Critical Update inc, Microsoft Security offers proactive threat detection before impact, unified visibility across environments, and stronger protection to support AI adoption. To get a glimpse at what Microsoft Security can do, watch this short video.

Ford builds trust across global operations with Microsoft Defender

Ford operates across a global network of systems, teams, and partners—and protecting that environment takes strong security at scale. This customer story from Ford shows how Microsoft Defender helps strengthen protection and build trust across worldwide operations. Read the story to see how a global manufacturer approaches modern threat protection.

Why AI Is a Big Problem for School Cybersecurity

Artificial intelligence is transforming education technology and expanding cybersecurity risks. In the Education Week article, experts examine how AI adoption is creating new challenges for schools. Read the article to learn how AI tools are expanding the cybersecurity attack surface in education, why automated threats and phishing attacks are becoming more sophisticated, and what security considerations schools should evaluate as AI adoption grows.

Dell Pro Desk Solutions

Strengthen every AI PC investment. The "Dell Pro Desk Solutions" brochure shows how you can: - Integrate displays, docks, and accessories for seamless workflows - Manage PCs remotely with the Dell Pro Thunderbolt 4 Smart Dock - Align software and services to simplify lifecycle management To get a smarter, fully connected desk strategy, download the brochure.

Transitioning from Windows 10: A Strategic Guide

The end of Windows 10 support is coming fast, and the risks of waiting are growing. This eBook outlines why you should upgrade to Windows 11 Pro now. With built-in security, AI-driven performance, and streamlined manageability, the guide helps business leaders reduce risk and improve ROI. Download the eBook to start your transition plan, and reach out to The Critical Update inc for assistance.

The Decision‑maker's Guide to Comprehensive Security

Security should empower, not constrain. The eBook, "The Decision-maker's Guide to Comprehensive Security," shows how Microsoft delivers protection designed to fit your team, future, and AI initiatives. Download your complimentary copy to learn how to boost efficiency, reduce risk of breach, and prepare for emerging threats while keeping costs under control. Connect with The Critical Update inc to explore how this approach can fit your organization.

Data security as a foundation for secure AI adoption

AI adoption is accelerating, though many organizations struggle to protect sensitive data and maintain compliance. The Microsoft guide "Data security as a foundation for secure AI adoption" outlines practical steps to prepare your data before deploying AI tools like Copilot for Microsoft 365. Learn how to identify, protect, and govern sensitive data so you can adopt AI securely. Complete this short form to download your complimentary guide. 📥

10 essential insights from the Microsoft Digital Defense Report 2024

Organizations face unprecedented challenges from sophisticated attackers and new risks created by AI. The article, "10 Essential Insights from the Microsoft Digital Defense Report," highlights the latest research and top trends shaping today's threat landscape. Read the article for insights, and contact The Critical Update inc for a conversation on applying these findings in your environment.

TriNet moves to Microsoft 365 E5, achieves annual savings in security spend

See how unified security drives better outcomes. The customer story "TriNet Moves to Microsoft 365 E5" shows how an HR solutions provider strengthened security, improved compliance, increased productivity, and reduced costs by consolidating tools with Microsoft 365 E5 and Microsoft Purview Compliance Manager. Read the story to learn how organizations like yours can benefit from unified security and integrated data governance with Microsoft solutions.

The Dell Pro Thunderbolt 5 Smart Dock

Power-intensive workloads without adding IT complexity. This video shows how you can modernize workspace performance while maintaining remote visibility and control: - Deliver up to 300W power delivery via a single cable - Enable remote manageability for simplified IT oversight - Support high-performance, AI-ready workloads To get a clearer path to high-performance workspace management, check out the "The Dell Pro Thunderbolt 5 Smart Dock" video.

The Strategic CIO's Generative AI Playbook

Strengthen your AI leadership strategy before scaling. This eBook highlights why business leaders looking to scale AI like yourself should: Align AI to business goals with executive sponsorship, Establish governance with a cross-functional AI Council, Prioritize high-value scenarios for measurable impact. To get a practical framework for enterprise AI rollout, download the eBook by completing the form.

Outdated PCs put your business at risk

With Windows 10 support ending soon, businesses that stick with outdated PCs face rising security risks and productivity losses. This solution brief outlines the dangers of legacy devices and shows how Windows 11 Pro PCs offer built-in security, faster workflows, and smoother deployments. Download the brochure to see how a PC refresh can reduce vulnerabilities and streamline operations. Contact The Critical Update inc to assess your upgrade path today.

The New Zero Trust Guide for CISOs

As cyberthreats evolve, traditional perimeter-based defenses no longer suffice. The "New Zero Trust Guide for CISOs" is an eBook that explains how to strengthen enterprise security through continuous verification and adaptive access control across all environments. Download the eBook to learn how Zero Trust can transform your security posture and contact The Critical Update inc to plan your next steps.

Dell Pro Desk Solutions

Extend the value of your AI PC across the entire desk. The brochure, "Dell Pro Desk Solutions," provides an overview of Dell Technologies' end-to-end portfolio designed to support your AI PC experience and propel business growth in the era of AI. Download the brochure to discover capabilities and benefits, including: - Connections between Dell Pro AI PCs, advanced monitors, and smart docks to streamline workflows - Enhanced collaboration with AI-based accessories built for modern work - Integrated services that simplify deployment, security, and lifecycle management